Customer Service Executive

CUSTOMER SERVICE EXECUTIVE

Would you like to become part of the world’s most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.

Do you want to be part of a company that connects people worldwide?

Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!

– Work in Customer Service call centre, manage calls from Customer Service hotline, Email. Live Chat and provide quality service to both local and overseas customers

– Handle order booking and shipment tracking to provide one-stop solution

– Seize upselling and cross-selling opportunity of valued added services

– Work with team members to achieve overall CS performance standards

– Passed the G.C.E Advanced Level

– Customer service experience is an advantage, school leavers will also be considered

– Good communication and telephone skills

– Able to work on shifts

– Good command of spoken and written English.