Call Center Agents (Colombo, Sri Lanka)

Job Description

KEY RESPONSIBILITIES:

• Handle inbound and outbound calls professionally.
• Respond to customer inquiries and provide accurate information.
• Resolve customer issues efficiently and escalate when necessary.
• Maintain customer records and update systems accordingly.
• Achieve call handling and service quality targets.
• Ensure excellent customer experience and satisfaction.

BENEFITS:

• Competitive salary package.
• Career growth opportunities.
• Professional working environment.

Manpower Lanka Solutions (Pvt) Ltd. 12A, Ridgeway Place, Bambalapitiya, Colombo 04.

Job Requirements

• Previous experience in a call center or customer service role is an advantage.
• Strong communication skills in English.
• Good problem-solving and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer literacy.

How to Apply?

Email your CV to: local@manpowersrilanka.com

Call: 0117 387 882 | 0117 387 883   

More information

Job Location : Colombo ,Western Province ,Sri Lanka
Country : Sri Lanka
City : Colombo
Job Type : Full Time
Company Name : Lyceum International School
Salary : 45000 – 100000 LKR

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