Job description

We are looking for a motivated and customer-focused Customer Care Executive to join our growing team at Lanka Talents. The ideal candidate should possess excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service.

Responsibilities

• Respond to student and parent inquiries via calls, chats, and emails
• Provide information about courses, tutors, schedules, and fees
• Assist with registrations, bookings, and payment inquiries
• Follow up with leads and support enrollments
• Maintain positive relationships with students, parents, and tutors
• Keep customer records updated and support service operations

Qualifications

• G.C.E. A/L or equivalent qualification
• Good communication skills in English (Sinhala & Tamil are an advantage)
• Positive attitude and problem-solving mindset
• Basic knowledge of MS Office and online tools
• Ability to work independently and within a team

Contacts

Send your CV to: thirandi@lankatalents.lk
Contact: 070 500 4144

More information

Job Location : Colombo ,Western Province ,Sri Lanka
Country : Sri Lanka
City : Colombo
Job Type : Full Time
Company Name : LANKA TALENTS CREATIONS (PVT) LTD
Salary : 65000 – 130000 LKR

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To apply for this job email your details to thirandi@lankatalents.lk